About the Role Customer Support Team Leads are skilled people leaders with a dedication to drive ... continuous process improvement. They directly manage and motivate 10-15 Customer Support ... possible. Customer Support teams are at the forefront of our business, answering our community's

Senior Customer Support Representatives, Social Media, engage with key Uber users on a variety ... social media interactions. If it's determined to engage, Senior Customer Support Representatives, Social ... Media provide full-resolution support to ensure an exceptional customer experience. What You'll Do

clients involved in a safety incident. What the Candidate Will Do • Provide world class customer support ... . • Look into data on a WoW basis to check for trends and help in improving the support we provide for our ... optimize for better customer experience. This involves communicating with high value clients and eye

About the job: At Uber, providing amazing support that establishes trust for riders and driver ... Support Representatives are all about helping and educating both riders and drivers. What you'll do ... . • Deliver high-quality service across multiple support platforms (email, chat, phone). • Create

As a Research & Insights Manager dedicated to Customer Support, you will lead and execute research to advise ... the direction of Customer Support levels and product strategy. You'll help craft the future of Customer ... • Lead customer support research for our consumer and earner audiences, working with a diverse set

experience. Customer Support Representatives (CSRs) make magic, turning unhappy users into our most ... and able to quickly pivot to new customer support experiments. What You'll Do • Resolve high volume ... of customer contacts through various support modalities which may include inbound and outbound calls

At Uber, we strive to provide outstanding support for high-value customers. We invest in this mission ... . The Uber for Business Health team is looking for a Customer Support Specialists (CSS) to support efforts ... supporting customers in-person or on the phone • Passion for helping people and crafting support

for the best customer experience and utmost care for their safety. This will be a managerial role ... Team Leads, who will each be managing up to 20 Specialists • Transform our current support systems ... and own and prioritize new initiatives and support-driven projects to continuously improve the level

customer experience and utmost care for their safety. This will be a managerial role with a heavy ... Leads, who will each be managing up to 20 Specialists • Transform our current support systems ... and own and prioritize new initiatives and support-driven projects to continuously improve the level

experience. Customer Support Representatives for Merchant Support resolve issues and answer questions ... At Uber, we believe that providing the highest quality support is a core feature of our product ... to help others, solve problems, and improve future experiences. Merchant Support Specialists make magic

At Uber, we strive to provide outstanding support for high-value customers. We invest in this mission ... efforts within our Phoenix Center of Excellence (COE) located at 201 E. Washington St. Customer Support ... of customer-facing experience supporting customers in-person or on the phone • Passion for helping people