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Account Manager, Washington, District of Columbia

CategorySales & Account Management
CountryUnited States
StateDistrict of Columbia
What the Candidate Will Need / Bonus Points

\\---- What the Candidate Will Do ----

• Identify and act upon opportunities and recognize additional revenue potential, including upsell and cross-sell of related products.
• Identify and act upon key risks to our partnerships, and work quickly and diligently to ensure we are delivering the best possible experience for our partners.
• Act as your client's advocate to call out issues that could put our partnership at risk - own the problem and the solution.
• Build meaningful, lasting relationships to make Uber Eats the delivery platform of choice for our restaurant partners.
• Proactively plan and communicate with your book of business through outbound phone calls, monthly reviews, and ongoing performance delivery.
• Work closely with key cross-functional teams including Sales, Onboarding, Support, Marketing, Operations, and Product teams to help define, develop and implement effective strategies that drive increased value for restaurant partners.
• Grow accounts through location expansion and driving adoption with restaurant partners.

\\---- Basic Qualifications ----

• 3+ years experience in a client-facing role.
• Experience with a revenue based growth target.
• Experience managing a large book of business.
• Ability to navigate large, complex organizations with multiple decision makers, coaches and influencers.
• Strong interpersonal skills, with the ability to clearly frame a value proposition, probe for objections, remove obstacles, and eliminate barriers to gain commitment.
• Willingness to work hard, roll up sleeves, and get in the weeds with our highest value partners in order to hit quarterly and annual revenue, retention, and product adoption targets.
• Extraordinary listening, verbal, and written skills; you'll be using your client-facing vantage point to identify and contribute best practices for customer success and the business.

\\---- What the Candidate Will Do ----

• Ability to think strategically and analyze restaurant needs to both unlock opportunities and creatively problem-solve.
• Self-starter attitude and ability to thrive in a fast-paced, goal focused, autonomous team environment.
• Demonstrate time management and organizational skills with the ability to multitask and prioritize based on impact.
• SQL, Google Suite, Excel
• Bonus points for being a foodie or having passion for the restaurant industry!

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing [this form](https://forms.gle/aDWTk9k6xtMU25Y5A).