, the Community Operations (CommOps) team is looking for a highly motivated hands-on leader who thrives ... • Improve operational performance by using a quantitative approach for issue identification, root ... and support metrics • Turn customer data information into meaningful product, support, and operational

About the Role Our Core Operations teams is responsible for delivering improvements ... and efficiencies across several key business vertices including platform quality, user safety and risk (operational ... Africa and Pakistan) business. A Senior Operations Manager (Risk & Analytics) is an individual

degree • Operational management experience preferred • Leadership experience required • Quality ... About the Role At Uber, we are all about quality. Providing the best support for customers ... is a core feature of the Uber product experience. We are looking for an A-list individual to join our

• Great communicator: You build trust with riders and driver-partners through your communication ... . You have a way with words and enjoy expressing your thoughts in your emails and phone conversations ... that reflect the Uber hustle. As a global team it is imperative that you have a deep understanding

About the Role As an AR Operations Specialist, you'll work closely with Account Management, FinOps ... cause, and resolve customer AR issues • Write detailed standard operating procedures for business ... updates to Operations Managers and Vertical Leads. • Resolve collections issues by examining customer

About the Role Content Specialists are all about solving problems that both riders and driver ... -partners encounter. You build advocates out of even the most frustrated users, and you're always looking ... for outstanding and exciting ways to improve their experience. In this role, you will provide

of operation as needed. At Uber, we ignite opportunity by setting the world in motion. We tackle big ... What the Candidate Will Need / Bonus Points \\---- What the Candidate Will Do ---- • Social Media ... - Ticket Handling • Connect with high profile riders and influencers on social media and represent

Operations Teams to identify and resolve issues and collect opportunities quickly. This role calls ... you'll do • Focus on Eater, Merchant, and/or Courier operations and experience within a specific area ... against OKRs across the territory, to drive the top and bottom line results of our operations. • Dive

of the launch of the projects, improving the customer experience and drive operational efficiencies ... . • Proficient in English (B2 or above) and Spanish. Basic Qualifications • High-growth operations ... or startup experience • Familiarity with support/customer operations • Six Sigma, Organisational Change

The US&C Insights team uses insights generator narratives to produce actionable and data-backed ... recommendations to customer experience stakeholders in CommOps, Ops, Marketing, and Product. The US&C ... Pod Lead will champion projects/sprints to deliver data backed recommendations aimed at improving end

About the Role South Cone Operations is at the heart of the businesses in Argentina, Chile, Uruguay ... and Paraguay. The team powers the operations of all these markets by providing the best possible ... better operational processes, automated systems, and upstream design solutions • Strategy. Working

regional and local operations teams and the global sites that support them. You will make things ... by your leadership team and operational stakeholders \\---- Basic Qualifications ---- • 6+ months ... Starting June 14, 2021, successful external candidates may receive a one-time sign-on bonus of $500

and customer programs. • Operations Management - collaborate with account management teams, carrier ... operational efficiency (e.g. centralizing repeatable processes, account strategy and growth, weekly ... to develop product business cases leveraging insights from the operations team (account management

About the Role The Cash Management team sits within the LatAm Payments Operations structure ... and are responsible for ensuring a flawless execution of collections and payouts operations across ... , diversifying collections channels, deploying productized solutions and making the entire operation more

with the Operations Team to implement new processes and products in cities, that allow us to move ... relationships and day to day running of the operations What You'll Need • A minimum of 4 years validated work ... or related experience exposure in high-growth operations or startup experience is helpful

About the Role • Work alongside our Community Operations team, Regional Comm Ops on implementation ... & delivery of on-the-ground process training and S-Ladder personal development training at the COE ... and provide L&D support to our BPO partners. • This role requires strategic thinking and excellence

operate in silos, toward a system that is truly integrated, connected, and optimized in a highly agile way ... for service design for Transit Agencies. • Support our Customer Success team by analysing the operational ... internal processes, playbooks, and the operating model to scale this team and our impact to more

for Operations, but across essential teams within the organization such as Finance, Growth, and Product ... • Process Improvement: Identify operational and structural weaknesses and help improve or innovate new ... with other functional areas (Finance, Business Development, Vehicle Solutions, People Operations, Legal

• Great communicator: You build trust with riders and driver-partners through your communication ... . You have a way with words and enjoy expressing your thoughts in your emails and phone conversations ... that reflect the Uber hustle. As a global team it is imperative that you have a deep understanding

About the Role As a Quality Team Lead, you will contribute to Uber's goal of providing world-class ... email and phone support that's as seamless as the ride experience by identifying areas ... of opportunity and strengths through the Uber quality program. You will be responsible for supporting 7-10 QAs