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Community Operations— Taguig City, Philippines
making for the workforce and operations teams Ensure that queries are always up-to-date and up ... to global standards Coordinate with other members of the Community Operations team to measure the impact ... in new markets and products Identify operational weaknesses and help improve or innovate new
Reference no: 66138Posted on: 01/27/2021
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Community Operations— Amsterdam, Netherlands
About the Role In EMEA Community Operations, we support different internal and external ... on the platform. We operate at scale, with a constant focus on operational excellence and customer ... with Operations and Product teams • To build a strong customer-centric culture and improve our insights
Reference no: 100875Posted on: 02/24/2021
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Community Operations— Montreal, Quebec, Canada
looking for people with excellent communication and problem-solving skills who operate with a customer ... -growing business. This is a great opportunity to work with a top-notch Operations team and learn the Uber ... avec l'equipe des operations sous la supervision d'un de nos directeurs OU ET QUAND VOUS ALLEZ
Reference no: 63099Posted on: 02/24/2021
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Community Operations— Taipei City, Taiwan
About the Role Community Operations is pioneering how Uber manages support for our community ... support modalities or processes. Community Operations Specialists are all about solving problems ... of customers around the globe. Uber COEs are contact management centers dedicated to providing world-class
Reference no: 101000Posted on: 02/24/2021
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Community Operations— Las Vegas, Nevada, United States
for people with excellent communication and problem-solving skills who operate with a customer-first ... . This is a great opportunity to work with a top-notch Operations team and learn the Uber business ... of new Uber policies, procedures, and programs that affect drivers • Work with the Driver Operations
Reference no: 66337Posted on: 01/27/2021
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Community Operations— Sao Paulo, Brazil
happen. • Willingness to work weekends and occasional holidays, in an operational 24/7 environment ... About the Role Uber is looking for a Program Manager to support a diverse set of projects ... and programs that recognize and enable the Community Specialist of our Centers of Excellence (COE
Reference no: 66376Posted on: 02/02/2021
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Community Operations— Mabalacat, Philippines
About the Role Community Operations is pioneering how Uber manages rider and driver partner support ... around the globe. We're looking for a Senior Quality Specialist, to join the Service Quality Team ... to lead projects, develop processes, and provide support to our partners across the world
Reference no: 100351Posted on: 02/11/2021
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Community Operations— Amsterdam, Netherlands
, content and deployment channels are efficient, effective, and in-sync with business operations ... About the Role At Uber, providing world-class support to our partners (riders, drivers ... and restaurants) is critical to our success. Building the capability of our support teams to consistently
Reference no: 100536Posted on: 02/24/2021
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Community Operations— Minneapolis, Minnesota, United States
for people with excellent communication and problem-solving skills who operate with a customer-first ... . This is a great opportunity to work with a top-notch Operations team and learn the Uber business ... Operations team to make our support processes even better • Assist with events and promotions as needed
Reference no: 66372Posted on: 01/27/2021
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Community Operations— Dallas, Texas, United States
to improve the experience of our customers and Community Operations organization as a whole ... at our fingertips to help stakeholders all over the world manage and improve our support operations ... operations, or related experience Preferred Qualifications • Exceptional Program Management
Reference no: 65672Posted on: 01/19/2021
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Community Operations— Mexico City, Mexico
, operate, scale, and continuously improve Community Operations focused at Funnel Optimization ... functions, A&I and Ops • Coordinate with other members of the Community Operations Team to measure ... About the Role At Uber, providing excellent customer support to our merchants during their first
Reference no: 100093Posted on: 01/28/2021
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Community Operations— Colombo, Sri Lanka
About the Role • You would be performing quality audits and find out areas of improvement ... for the team. Here are broad level of details of your responsibilities: • Monitor and check quality for email ... or phone support for assigned LOB/ region • Deep dive and analyse to find trends and root causes
Reference no: 63616Posted on: 02/24/2021
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Community Operations— Hyderabad, Telangana, India
will be part of the Global Command Center team to focus on operational excellence across our network ... to chat and social media • Investigate operational issues as needed and figure out scalable solutions ... At Uber, providing amazing support that establishes trust for riders and driver partners "our
Reference no: 66133Posted on: 01/26/2021
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Community Operations— Sao Paulo, Brazil
About the Role El Equipo Central de Revision (CRT) proporciona apoyo de alto nivel a nuestra ... comunidad para mantener la plataforma segura y en buen estado. Con base en nuestro Centro de Excelencia ... , el equipo se ocupa principalmente de identificar fraudes y riesgos para la plataforma. What you'll do
Reference no: 101348Posted on: 02/28/2021
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Community Operations— Taguig City, Philippines
What the Candidate Will Need / Bonus Points • Manage, support and monitor various regional and site ... level projects, across multiple teams dealing with subject matters such as quality and service ... improvements, creating and improving capabilities, data analytics, migrations, people initiatives
Reference no: 100732Posted on: 02/08/2021
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Community Operations— Mabalacat, Philippines
About the Role Community Operations is pioneering how Uber manages rider and driver partner support ... around the globe. We're looking for a QA Specialist, to join the Service Quality Team to contribute ... to Uber's goal of providing world-class customer support by identifying areas of opportunity
Reference no: 100353Posted on: 02/08/2021
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Community Operations— Hyderabad, Telangana, India
Duties and Responsibilities: • Review low CSAT contacts to identify thematic root causes for low ... customer satisfaction. • Conduct ticket scrubbing / contact reviews to gain a deeper understanding ... of the customer's dissatisfaction. • Synthesize contact reviews into recommendations for CommOps, Ops
Reference no: 100806Posted on: 02/24/2021
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Community Operations— Hyderabad, Telangana, India
the experience for our driver partners and riders • Coordinate with other members of the Community Operations ... frameworks to support the company in new markets and products Identify operational weaknesses and help ... About the Role • Drive analysis on projects and important strategic decisions improving
Reference no: 66342Posted on: 01/30/2021
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Community Operations— San José, Costa Rica
a team of equally hardworking people. What the Candidate Will Do • Operations delivery: Lead, empower ... , and develop teams within a time-sensitive and fast-paced environment to deliver on operational ... . • A willingness to work weekends and occasional holidays, in an operational 24/7 environment • Availability
Reference no: 100270Posted on: 02/11/2021
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Community Operations— Chicago, Illinois, United States
About the Role Community Operations is groundbreaking how Uber handles rider and driver partner ... support around the globe. We're looking for a QA Specialist, to join the Service Quality Team ... to contribute to Uber's goal of providing premier customer support by identifying areas of opportunity
Reference no: 66075Posted on: 02/05/2021