making for the workforce and operations teams Ensure that queries are always up-to-date and up ... to global standards Coordinate with other members of the Community Operations team to measure the impact ... in new markets and products Identify operational weaknesses and help improve or innovate new

About the Role In EMEA Community Operations, we support different internal and external ... on the platform. We operate at scale, with a constant focus on operational excellence and customer ... with Operations and Product teams • To build a strong customer-centric culture and improve our insights

looking for people with excellent communication and problem-solving skills who operate with a customer ... -growing business. This is a great opportunity to work with a top-notch Operations team and learn the Uber ... avec l'equipe des operations sous la supervision d'un de nos directeurs OU ET QUAND VOUS ALLEZ

About the Role Community Operations is pioneering how Uber manages support for our community ... support modalities or processes. Community Operations Specialists are all about solving problems ... of customers around the globe. Uber COEs are contact management centers dedicated to providing world-class

for people with excellent communication and problem-solving skills who operate with a customer-first ... . This is a great opportunity to work with a top-notch Operations team and learn the Uber business ... of new Uber policies, procedures, and programs that affect drivers • Work with the Driver Operations

happen. • Willingness to work weekends and occasional holidays, in an operational 24/7 environment ... About the Role Uber is looking for a Program Manager to support a diverse set of projects ... and programs that recognize and enable the Community Specialist of our Centers of Excellence (COE

About the Role Community Operations is pioneering how Uber manages rider and driver partner support ... around the globe. We're looking for a Senior Quality Specialist, to join the Service Quality Team ... to lead projects, develop processes, and provide support to our partners across the world

, content and deployment channels are efficient, effective, and in-sync with business operations ... About the Role At Uber, providing world-class support to our partners (riders, drivers ... and restaurants) is critical to our success. Building the capability of our support teams to consistently

for people with excellent communication and problem-solving skills who operate with a customer-first ... . This is a great opportunity to work with a top-notch Operations team and learn the Uber business ... Operations team to make our support processes even better • Assist with events and promotions as needed

to improve the experience of our customers and Community Operations organization as a whole ... at our fingertips to help stakeholders all over the world manage and improve our support operations ... operations, or related experience Preferred Qualifications • Exceptional Program Management

, operate, scale, and continuously improve Community Operations focused at Funnel Optimization ... functions, A&I and Ops • Coordinate with other members of the Community Operations Team to measure ... About the Role At Uber, providing excellent customer support to our merchants during their first

About the Role • You would be performing quality audits and find out areas of improvement ... for the team. Here are broad level of details of your responsibilities: • Monitor and check quality for email ... or phone support for assigned LOB/ region • Deep dive and analyse to find trends and root causes

will be part of the Global Command Center team to focus on operational excellence across our network ... to chat and social media • Investigate operational issues as needed and figure out scalable solutions ... At Uber, providing amazing support that establishes trust for riders and driver partners "our

About the Role El Equipo Central de Revision (CRT) proporciona apoyo de alto nivel a nuestra ... comunidad para mantener la plataforma segura y en buen estado. Con base en nuestro Centro de Excelencia ... , el equipo se ocupa principalmente de identificar fraudes y riesgos para la plataforma. What you'll do

What the Candidate Will Need / Bonus Points • Manage, support and monitor various regional and site ... level projects, across multiple teams dealing with subject matters such as quality and service ... improvements, creating and improving capabilities, data analytics, migrations, people initiatives

About the Role Community Operations is pioneering how Uber manages rider and driver partner support ... around the globe. We're looking for a QA Specialist, to join the Service Quality Team to contribute ... to Uber's goal of providing world-class customer support by identifying areas of opportunity

Duties and Responsibilities: • Review low CSAT contacts to identify thematic root causes for low ... customer satisfaction. • Conduct ticket scrubbing / contact reviews to gain a deeper understanding ... of the customer's dissatisfaction. • Synthesize contact reviews into recommendations for CommOps, Ops

the experience for our driver partners and riders • Coordinate with other members of the Community Operations ... frameworks to support the company in new markets and products Identify operational weaknesses and help ... About the Role • Drive analysis on projects and important strategic decisions improving

a team of equally hardworking people. What the Candidate Will Do • Operations delivery: Lead, empower ... , and develop teams within a time-sensitive and fast-paced environment to deliver on operational ... . • A willingness to work weekends and occasional holidays, in an operational 24/7 environment • Availability

About the Role Community Operations is groundbreaking how Uber handles rider and driver partner ... support around the globe. We're looking for a QA Specialist, to join the Service Quality Team ... to contribute to Uber's goal of providing premier customer support by identifying areas of opportunity