Management will focus on operational excellence across our Business Process Outsource (BPO) network ... internal and external stakeholders to then advise internal and external teams to modify operations ... cost and quality implications. • Facilitate analysis on US & Canada operations and strategic decisions

. The team works in synergy with site operations in the COE, together with Workforce, Quality and Learning ... and is expected to bring insightful results, which can be implemented to optimize daily operations and also ... operations engine running at full speed. About the Role: You will help support strategic decision making

About the Role As the WFM (Verint) System Expert, you will ensure that Verint (workforce management ... scheduling software) is used in a standard way across Uber Centers of Excellence and Greenlight ... Hubs. You will be the primary point of contact between Verint and Uber regarding support, ensuring

including Operations, Communications, Community Operations, Legal, Media, and members of Uber's ... About the Role The Executive Community Relations (ECR) team provides white-glove, full-resolution ... support to users whose influence is critical to Uber's success. These users include high-visibility

operations, adapt to our constantly changing business, and help solve problems where no solution ... .). Reporting into the Head of Safety, Risk, and Compliance, EMEA Community Operations ("CommOps ... About the Role At Uber, providing world-class customer support is a core feature of our product

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help ... drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world ... . We welcome people from all backgrounds who seek the opportunity to help build a future where everyone

. • Provide analysis on data that will assist in decision making for the workforce and operations teams ... members of the Community Operations team to measure the impact and efficiency of new products ... • Identify operational weaknesses and help improve or innovate new processes to keep support teams

About the Role Uber Freight App Engagement Operations is pioneering the way we guide drivers ... through the app onboarding process. We're looking for candidates that are problem solvers at their core ... , thrive in a fast-paced environment, that enjoy person-to-person interactions, and eager to build

, the team is responsible for all grocery and new verticals operations/sales/strategy across markets ... and also manages our integrated operations and efforts with Cornershop. Today, our focus ... Manager who is passionate about building and scaling our Sales Operations function within New

States & Canada Sales Operations team, which works in close partnership with our Operations and Sales ... are looking to hire an Operations Manager who is passionate about empowering Sales and solving ... or strategy experience (e.g., management consulting, investment banking, business operations at a tech

Pakistan Regional Community Operations Lead for Uber Rides business manages and is responsible ... of local Customer Strategy & Operations Managers, and building and encouraging strong cross-functional ... relationships with partners across Operations, Finance, Legal, Marketing, etc. Ultimately

looking for people with excellent communication and problem-solving skills who operate with a customer ... -growing business. This is a great opportunity to work with a top-notch Operations team and learn the Uber ... avec l'equipe des operations sous la supervision d'un de nos directeurs OU ET QUAND VOUS ALLEZ

related to operations, processes, and optimizations. They will have to create, maintain ... , and communicate detailed reporting models to assist regional, and global operations. The role largely requires ... Operations team to measure the impact and efficiency of new products and business processes • Build

driven approach and operational mindset. The ideal candidate for this role should have strong ... operations engine running at full speed. • Effectively communicate insights and "tell the story ... About the Role We are looking for a creative Analyst, passionate about Data, with the skills

About the Role In EMEA Community Operations, we support different internal and external ... on the platform. We operate at scale, with a constant focus on operational excellence and customer ... with Operations and Product teams • To build a strong customer-centric culture and improve our insights

Duties and Responsibilities: • Review low CSAT contacts to identify thematic root causes for low ... customer satisfaction. • Conduct ticket scrubbing / contact reviews to gain a deeper understanding ... of the customer's dissatisfaction. • Synthesize contact reviews into recommendations for CommOps, Ops

About the job US&C Field Operations is part of the Global Community Operations organization which ... Project Management Office in Community Operation and manage and develop a team of project managers ... being able to effectively deliver against key operational projects. What you'll do • Develop and lead

Regional Community Operations, BPO partners and COE Network to provide L2 & L3 level support to our ... About the Role We are looking for a French-speaking Team Lead who is naturally gifted at service ... to lead and own the UberEats Support team for the French-speaking Market. You will work alongside our

a team of equally hardworking people. What the Candidate Will Do • Operations delivery: Lead, empower ... , and develop teams within a time-sensitive and fast-paced environment to deliver on operational ... . • A willingness to work weekends and occasional holidays, in an operational 24/7 environment • Availability

making for the workforce and operations teams Ensure that queries are always up-to-date and up ... to global standards Coordinate with other members of the Community Operations team to measure the impact ... in new markets and products Identify operational weaknesses and help improve or innovate new