About the Role Efficiency is a cornerstone of Uber Freight's strategy. We're working to build ... a platform that creates a seamless end-to-end experience for our Shippers, Carriers, and Internal ... Operations teams. Through its work on automation, outsourcing, and process design, the Efficiency team

About the Role At Uber, we pride ourselves on the amazing team we've built. Delivering a first ... class, on-demand transportation experience takes a critical eye for quality, and we want a Talent ... Acquisition Manager who has the same critical eye to come support hiring strategy and for our Uber Freight

About the Role The Customer Success Coordinator will work to ensure Uber Freight's SOX audit ... controls are operating properly and will execute controls daily. They will coordinate with Account ... Management and Sales teams to collect information needed to solve out various audit action items on strict

What You'll Do • Lead the end-to-end cycle of workforce planning from collection during annual ... planning to tracking and governance throughout the plan year • Work with leadership to drive ... the strategies and priorities of workforce planning and capacity management, staff solutions strategy

About the Role The Workforce Management Forecast Process Specialist will work with the Regional ... Workforce Management team to focus on operational excellence across our BPO and internal Centers ... of Excellence network. This is an opportunity to help build the WFM process from the ground up and dig

About the Role Account Managers are responsible for the oversight of day-to-day tactical activities ... of a customer or group of customers, and carry the objective to seek out and execute ... on opportunities to grow business. They are tasked with the detailed execution of every customer transaction

The Client Success, Carrier Sales role is a unique opportunity to demonstrate your sales skills ... and abilities to help grow Uber Freight's carrier partners on one of Uber Freight's services: the Uber ... Freight Carrier Web Portal. This is an opportunity to gain experience in sales, customer service

Global Compliance creates the foundation upon which the company's business and corporate teams ... comply with relevant laws and regulations. We are present in every geographical region where Uber's ... businesses operate, aligned closely to the business teams, and our team at HQ works with the corporate

About the Role: At Uber, customer support is more than just answering questions. It's about using ... the information customers give us as insights to help Uber grow. Moreover, providing amazing support ... that establishes trust within our community - riders, driver partners, Uber Eats customers

About the Team The safety & insurance litigation team oversees and manages litigation and claims ... arising out of Uber's insurance policies. In doing so, the team works hand in hand with our insurance ... partners and outside counsel to drive solutions and innovate. This innovative team also works across

About the Role The Program Manager, Vendor Management will report to the Program Leader, Vendor ... Manager and own the relationship with the BPO site(s), the performance management and service delivery ... . This role is accountable and responsible for BPO interactions and acts as a single POC for the BPO

About the Role At Uber, we believe that providing the highest quality support is a core feature ... of our product experience. The Overage, Shortage, and Damager (OSD) Escalations team specializes ... in resolving complex carrier/customer support issues that may fall outside of the standard knowledge base

About the Role At Uber, providing world-class support to our partners (riders, drivers ... and restaurants) is critical to our success. Building the capability of our support teams to consistently ... deliver elevated levels of service is challenging and complex - and incredibly satisfying! We are looking

What You Will Do • Ensure that Uber Freight cargo claims are well handled from both a customer ... experience and a claims cost management standpoint • Analyze data from incidents, notice of intent ... and cargo claims from customers, shippers, consignees, and carriers relating to cargo loss incidents

About the job US&C Field Operations is part of the Global Community Operations organization which ... provides customer support to Uber Customers. Uber relies on Field Ops to provide support for our ... community's toughest issues types, and provides an environment to pilot support for new products or test

Uber Freight connect shippers with truckers, much like the way that Uber connects riders ... and drivers. We are a team of sharp, entrepreneurial individuals who are redefining the movement of things ... around the world. On the Uber Freight team, we fiercely believe that our dedication to transportation

About the Role Customer success is one of Uber Freight's core values. When we deliver a high ... -quality experience for our users through our marketplace, products, and services, we help their businesses ... thrive while also driving growth, efficiency, and profitability for Uber Freight. The Service team

About the Role About the team Uber Freight solves the most challenging problems related to movement ... of goods across transportation logistics networks. We work on products that make every part ... of transporting via truck seamless from end-to-end, such as personalized recommendation and search

About the Role Our Enterprise Account Executive owns the strategic acquisition and growth within ... our largest enterprise accounts. This individual will be assigned a portfolio of Enterprise clients ... and will be responsible for setting the acquisition strategy, managing the contractual process

About the Role Uber Freight App Engagement Operations is pioneering the way we guide drivers ... through the app onboarding process. We're looking for candidates that are problem solvers at their core ... , thrive in a fast-paced environment, that enjoy person-to-person interactions, and eager to build